General Terms and Conditions, Stibahlife GmbH

Stibahlife GmbH - 1. März 2020

The most recent version of the general terms and conditions always applies. The client accepts the following general terms and conditions with the acquisition of a training subscription / contract, single personal training or group class session or by attending a trial training with Stibahlife GmbH at the StibahStudio, at the client’s home or outdoor workout.

1. Use of the StibahStudio, physical training studio / facility of Stibahlife GmbH

The use of the StibahStudio training facilities and training equipment, as well as any individual courses and event participation, is entirely at the participant’s own risk. Users of the facilities are responsible for their own property and safety. Stibahlife GmbH is not liable for any loss, injury, illness or death of any person using the facilities or training with one of Stibahlife’s trainers. In general, the access to the StibahStudio is only allowed with the supervision of a trainer.

Clients are obliged to follow all instructions given by the Stibahlife GmbH trainers. Failure to comply may result in loss of the StibahStudio privileges and any breach of the Stibahlife GmbH terms and conditions will result in a warning. A further breach may lead to the client’s suspension or termination of the client’s contract / subscription with immediate effect. A proven serious breach of the terms and conditions may result in immediate contract / subscription termination without warning.

Clients are liable for any damage of the training facilities or equipment. All equipment on loan must always be returned to Stibahlife GmbH respectively to the StibahStudio and any damage or loss of equipment must be replaced or repaired at full cost.

2. Training at home, outdoors or online

The use of the Stibahlife GmbH’s training equipment is entirely at the client’s own risk. Also, if the trainer trains a client at her/his own home, outdoors or online, the client takes full responsibility for her or his own property and safety. Stibahlife GmbH is not liable for any loss, injury, illness or death of any person training with one of Stibahlife’s trainers. Clients are liable for any damage caused before, while or after training.

3. Health

By signing up for a trial session or a personal training or group class contract, clients confirm that their physical health condition allows them to be physically active and that they have no known health concerns, physical limitations or acute injuries.

Stibahlife GmbH is not liable for any health concerns, including those unknown to the client, in the event of an accident or injury. The client assures and promises Stibahlife GmbH to be in good health and fitness condition. The client’s physical, medical and health condition was examined by a doctor. If clients renounced on it, it’s at their own risk, full responsibility and liability.

Any illness and sudden changes in mood / state such as nausea, dizziness, pain, racing heart / palpitation or the like, must be reported to the trainer before the training begins and if necessary, the client needs to cancel the training. It is recommended that one has a medical checkup before enrolling for training if one has not done sport regularly for the 2/3 last few years, if one´s general health is not perfect and /or if one has had a major illness in the last two years.

The client is insured against accidents or injuries that may occur during or within the scope of the training / health coaching – no matter where the training / health coaching takes place (gym, outdoors, home training etc.). The same applies to the direct route to and from the training location. If this is not the case, it’s at the client’s own risk and liability.

4. Appointments

Appointments for personal trainings or group class sessions, agreed upon by both parties, must be cancelled at least 24 hours previously if the client is unable to attend. Otherwise the appointment cannot be refunded or made up for at a later date.

5. Subscriptions / contracts

The subscriptions / contracts are personal and not transferable. Every client is responsible for their own insurance cover. Stibahlife GmbH does not accept any liability for damage to a participant through accident, injury, illness or the like due to use of equipment, facilities and the training with one of the Stibahlife trainers. If Stibahlife GmbH cannot fulfill its obligations due to circumstances beyond their control (fire, earthquake, water….), the participant cannot claim for compensation of damages or a refund. Stibahlife GmbH is not liable for any loss of valuable articles.

The following durations apply for the Stibahlife contracts / subscriptions and won’t be refunded if not used within the stated period of time / validation:

*Personal Training Contracts:
- 10 x Personal Training Contract, valid: 4 months
- 20 x Personal Training Contract, valid: 6 months
- 30 x Personal Training Contract, valid: 9 months
- 50 x Personal Training Contract, valid: 12 months
- 100 x Personal Training Contract, valid: 24 months

**3-month Personal Training Contracts, all valid for 3 months:
- 3 month Personal Training Contract with 4 hours of personal training per month
- 3 month Personal Training Contract with 8 hours of personal training per month
- 3 month Personal Training Contract with 12 hours of personal training per month
**All of the above 3 month Personal Training Contracts are:
-payable on a monthly basis
- the client must cancel the contract 1 month in advance if the client wishes for no renewal
- option to put on hold for 2 weeks during the 3 months period for vacay etc., but only if communicated at least 2 weeks before

***Group Class Contracts:
- 10 x Group Class Contracts, valid: 4 months
- 20 x Group Class Contracts, valid: 6 months

6. Discontinuity of contract by the client

If there is a break in the existing contract of over one month due to sickness (only with an authorized medical documentation of illness), accident (only with an authorized medical documentation of accidents), pregnancy (only with an authorized medical documentation of pregnancy) or holidays the subscription period is appropriately lengthened. We must be informed about a holiday beforehand. All other breaches of contract will not be considered.

7. Termination of contract

Every client of Stibahlife GmbH is obliged to follow the instructions of the supervisor(s) and hygiene regulations and house rules are to be strictly observed. If this is not the case, Stibahlife GmbH has the right to cancel the existing contract immediately. The client, in this case, has no right to a refund of the remaining amount. A premature closure of the contract by the client is not possible.
* All Personal Training Contracts 10x, 20x, 30x, 50x, 100x won’t be renewed automatically. No term of notice is required from the client.
** All 3-month Personal Training Contracts must be canceled by registered letter 1 month before the last of the 3 months was started or the contract will be renewed automatically. *** All Group Class Contracts 10x, 20x won’t be renewed automatically. No term of notice is required from the client.

8. Payment

The prices are binding (all price/discount regulations can be newly calculated and adjusted by Stibahlife GmbH at any time) and must be paid via banking transfer within 10 days of signing / agreeing (also verbally) on the contract or in cash at the day of signing / 1 st visit (Trial Training, Personal Training, Group Training).

9. Stibahlife website: www.stibah.ch

The “www.stibah.ch” website provider is not liable for the accuracy of the website information and for any direct or indirect damage resulting from the use of website information, offers or links to other websites. In addition, Stibahlife GmbH is not responsible for the functionality or information of the www.stibah.ch website. The www.stibah.ch website provider does not endorse and is not responsible for any content from other linked websites. Furthermore, Stibahlife GmbH cannot promise that all websites, apps or other material available from the www.stibah.ch website does not contain any viruses or other harmful components, and does not take responsibility for any possible damages.